Refund Policy
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If you are dissatisfied with the services provided by nudelive.chat please contact us and we will do our best to assist you.
Credit Refunds
nudelive.chat may issue Credit refunds for the following:
- 1. Technical issues during paid video chat sessions;
- 2. Technical accessing and/or using the site;
- 3. Unsatisfactory paid video chat sessions;
- 4. Unspent Credit purchases made in error.
Bank Refunds
nudelive.chat is prepared to issue a refund to your credit card for unspent transactions in your account that were purchased within the last 30 days.
100% Satisfaction Guarantee
In the event that you are new (i.e. you do not have any previous paying accounts and made your first Credit purchase within the last 30 days) to nudelive.chat and are not satisfied with the services provided by nudelive.chat, nudelive.chat will be prepared to issue a refund to your credit card up for up to 25 Credits.
Refund Requests Made Directly to Your Bank or Payment Processors
Please note that requesting a refund directly from your credit card company or the nudelive.chat billing processors may result in your account with nudelive.chat being terminated with immediate effect. In the event that your account is terminated, you will not be permitted to open further accounts with nudelive.chat.
If you are dissatisfied with the services provided by nudelive.chat or wish to dispute a transaction, please contact us directly and we will do our best to assist you.
Chargebacks and Fraud
Chargebacks and/or any activity that will prevent nudelive.chat from collecting funds from a Credit purchase will be considered fraudulent and may result in your account with nudelive.chat being terminated with immediate effect.
In the event that your account is terminated, you will not be permitted to open further accounts with nudelive.chat.
If you believe a chargeback and/or credit card refund was issued in error, nudelive.chat will require that you repay the amount purchased. Once the disputed amount has been covered, nudelive.chat will reactivate your account with its service.
nudelive.chat will use all of its rights under the law, to claim back funds that were fraudulently removed as a result of chargebacks and/or credit card refunds. nudelive.chat reserves the right to provide 3rd parties with any identifiable details it may have in order to claim back funds that were lost due to fraudulent activity.
If you are dissatisfied with the services provided by nudelive.chat or wish to dispute a transaction, please contact us directly and we will do our best to assist you.